Why use an insurance broker?

As an insurance broker is a professional adviser focused on helping clients with their insurance needs. Our brokers take the time to get a thorough understanding of you, your risks and your insurance requirements. We have access to multiple insurers and products to provide you with insurance solutions to meet your needs.


Top 5 reasons to use an Insurance House broker 

Here are the top 5 reasons why to use a broker.  


Expert advice 

Our brokers give you the advantage of their experience and knowledge. They understand the market and options, so you can be sure that any recommendation is right for you. 

We are aware of the terms and conditions, benefits and exclusions and costs of a wide range of insurance policies, so we can help you find the most appropriate cover for your own circumstances. Our brokers are professionals who will work with you to find insurance covers suited to your unique needs and risks based on their expert knowledge.


We make life simpler   

Our brokers save you time by researching the market to find cover suitable for your situation, and they help you understand your policy by providing clear and easily understood advice.

Helping you to understand and identify your unique needs and risks is our job, as is making sure you receive the right level of advice when comparing and purchasing insurance products. 

Connecting with people helps build rapport and makes for a more meaningful relationship. Insurance broking is built on a foundation of connecting and creating quality relationships between brokers and their clients. We encourage our brokers to know their clients and build supportive relationships so you can be sure that your insurance broker advisor you can trust. 


We work for you, not an insurer 

Our brokers work tirelessly on your behalf to ensure you get the best possible outcome from your insurance. 

Your broker is working for you even when you don’t know it. Part of our job is to stay on top of industry and legislative updates that may affect you and let you know of these changes. We also stay abreast of changes in the market and communicate such changes back if they may affect you.


Assistance with your claim 

You can rely on your broker at all times, with their service extending to helping you however they can during the claims process.  

At Insurance House you have an industry-leading claims team that is ready and on hand 365 days a year, 24 hours a day to help you when things go wrong. Managing over 5000 claims every year, our claims team includes full-time legal experts and a 24/7 emergency claims hotline that is manned by our own team. We never use call centres, even after-hours emergency claims calls will always be with an Insurance House team member. 

The number for the 24/7 emergency claims hotline is 1300 305 834. Save this number in your phone in case of an emergency. 


Help with renewing  

When your policy comes around for renewal, our brokers will contact you to review your circumstances and needs. Whether you have personal or business insurance we will review your insurable assets and risk profile to identify if your cover needs to be updated to ensure you are adequately protected. Where required we will seek alternative policy options and provide updated advice and work to ensure the premiums remain competitive to ensure you are getting value for money.


Contact our specialist brokers now for expert advice

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