Insurance House Advance

Insurance House Advance is a unique Authorised Partner Network for brokers powered by Insurance House.

We’re committed to supporting your success with our highly specialised and agile team that goes above and beyond every day in order to help our Partners succeed.

Backed by one of Australia’s leading insurance brokerages, our Partners have the power of the Insurance House Group of companies behind them.

Why become an Authorised Partner?

We’re here to help you grow your insurance broking business. We have the insurer relationships and products you need, but most importantly, we offer a personal touch with the benefit of our business infrastructure, which means that you can focus on your client relationships and developing your business.

We go above and beyond

The Insurance House Advance difference is our hands on approach, responsiveness and genuine commitment to ensuring the best possible outcome every time for our Partners.

Achieve with Advance

We have the backing of Insurance House and its 37 plus years of knowledge and experience with access to professional development, referral incentive program, managed IT service options and succession planning.

One to one support

We’re big enough to give you the support you need and more, but small enough to focus on what matters to you. With Insurance House Advance you’ll have a Support Specialist who knows and understands your unique needs.

“The Advance team are proactive and always have any information I need on hand, which makes it easy to stay ahead in our industry. I value having a team in my corner that not only has the answers, but access to an amazing extended network who are always willing to help.”

David Stott, Authorised Partner from the Insurance House Advance network.

Through Insurance House Advance, you have the opportunity to tap into specialist knowledge across the group in fields such as:

● Excellent risk and compliance support
● Continued professional development
● Referral incentive program
● Broking services including locum support
● Human resources support
● Managed IT service options
● Succession planning
● Partner wellbeing program
● Steadfast partner and access to Steadfast resources

Do you share in the Advance vision?

We aspire to provide the highest quality of service possible to our Partners to help them be the best.

We take a holistic view, believing that building and maintaining quality relationships is central to success, relationships that are built on trust, service, professionalism and reliability. Our dedication, passion and knowledge are things our Partners respect and appreciate, plus you’ll be backed by a large, trusted brand that supports your business’s success.

The Advance Team

Melissa Starfield

General Manager – Insurance House Advance

Melissa Starfield is a highly accomplished insurance professional with over 23 years of experience in the industry. Throughout her career, Melissa has held various national roles with major insurers, where she has been instrumental in delivering financial outcomes through national strategic partnerships, delivery of initiatives, planning, and strategy.


Stella Polyviou

Stella Polyviou

Senior Relationship Manager

Stella has been a part of the Insurance House business for five years. She makes a genuine effort to be readily available for our Authorised Partners when they require assistance and shows enormous levels of care and professionalism in the way she operates. Stella is versatile, reliable and an efficient professional who truly understands the needs of the Authorised Partner Network.

Puneet Kaur

Puneet Kaur

Partner Relationship Manager

Puneet has experience working in insurer operations, broking, and people management. Her key strengths include developing automation, process efficiencies and reporting. Puneet is passionate about assisting the Authorised Partner Network reach their full potential and always maintains a professional and caring approach.

Vadd Moeung

Development Manager

Vadd has experience managing and supporting strategic brokers across Steadfast and Authorised Partner networks for over 8 years. Vadd's dedication to customer service, strategic mindset and execution on plans makes him a great addition to our IH Advance value proposition. He supports our team and AR partners with business plans, growth opportunities and by delivering on our Advance initiatives.

Get in contact

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