Insurance House Advance

Insurance House Advance is a unique Authorised Partner Network for brokers powered by Insurance House.

We’re committed to supporting your success with our highly specialised and agile team that goes above and beyond every day in order to help our Partners succeed.

Backed by one of Australia’s leading privately owned insurance brokerages, our Partners have the power of the Insurance House Group of companies behind them.

Why become an Authorised Partner?

We’re here to help you grow your insurance broking business. We have the insurer relationships and products you need, but most importantly, we offer a personal touch with the benefit of our business infrastructure, which means that you can focus on your client relationships and developing your business.

We go above and beyond

The Insurance House Advance difference is our hands on approach, responsiveness and genuine commitment to ensuring the best possible outcome every time for our Partners.

Achieve with Advance

We have the backing of Insurance House and its 37 plus years of knowledge and experience with access to professional development, referral incentive program, managed IT service options and succession planning.

One to one support

We’re big enough to give you the support you need and more, but small enough to focus on what matters to you. With Insurance House Advance you’ll have a Support Specialist who knows and understands your unique needs.

“The Advance team are proactive and always have any information I need on hand, which makes it easy to stay ahead in our industry. I value having a team in my corner that not only has the answers, but access to an amazing extended network who are always willing to help.”

David Stott, Authorised Partner from the Insurance House Advance network.

Through Insurance House Advance, you have the opportunity to tap into specialist knowledge across the group in fields such as:

● Excellent risk and compliance support
● Continued professional development
● Referral incentive program
● Broking services including locum support
● Human resources support
● Managed IT service options
● Succession planning
● Partner wellbeing program
● Steadfast partner and access to Steadfast resources

Do you share in the Advance vision?

We aspire to provide the highest quality of service possible to our Partners to help them be the best.

We take a holistic view, believing that building and maintaining quality relationships is central to success, relationships that are built on trust, service, professionalism and reliability. Our dedication, passion and knowledge are things our Partners respect and appreciate, plus you’ll be backed by a large, trusted brand that supports your business’s success.

The Advance Team

Jim Karafilis

General Manager – Insurance House Advance

Jim has over 43 years’ experience in senior leadership, technical underwriting, strategic planning, sales and change management, across intermediary distribution markets nationally. Jim has a deep appreciation of the nature and the needs of our Partners’ businesses and is passionate about having them met.

Richard Davies - IH Advance Head of Operations

Richard Davies

Head of Operations

Richard has over 10 years’ experience in claims, underwriting, sales and service with roles as a national BDM and managed premium level brokers. Richard truly understands the needs of our Authorised Partners and is extremely motivated to ensure they are always supported by the Insurance House Advance team.

Alex Mansted-IH Advance Parter Operations Leader

Alex Mansted

Partner Operations Leader

Alex joined the Insurance House Advance team at the start of 2022 and brings over 12 years of insurance broking experience with her. Having previously worked with some of Australia’s largest corporate brokerages, Alex brings high levels of industry knowledge, operational expertise, and business acumen.


Michelle Dickson

Partner Technical Leader

Michelle has over 20 years’ experience in the insurance broking industry and is passionate about delivering quality service to partners within a compliance-based framework. Working very closely with IT and the accounts team, she ensures a smooth transition for new partners. Michelle provides ongoing support to Partners so that business goals are achieved, irrespective of any obstacles that might present themselves.

Stella Polyviou

Partner Relationship Manager

Stella possesses two years of insurance broking experience. She makes a genuine effort to be readily available for our Authorised Partners when they need assistance, and shows enormous levels of care and professionalism in the way she operates.

Darren Howard-IH Advance Partner Support Specialist

Darren Howard

Partner Relationship Manager

Darren has over 20 years’ experience in both the London and Australian insurance markets that have seen him work across a wide selection of specialties including claims examiner, broker development partner and most recently Risk & Compliance.

Kiara Requin

Partner Support Assistant

Kiara joined the Insurance House Advance team in early 2021 and provides high levels of support to our National Operations Manager and Partner Support Specialists.

Get in contact

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