How will your broker support you when making a claim?
Our brokers at Insurance House are here to help you at every stage of the claims process. We will work with a dedicated Claims Relationship Manager who knows how to work with your insurance company to get you the best possible outcome.
Insurance claims are not easy to deal with. They often involve volumes of paperwork, numerous phone calls when you spend most of your time on hold and sifting through the fine print of your policy, trying to understand all the technical terms and conditions. Managing your claim can be stressful and can take your attention away from what's most important - getting your life or business back on track.
You can rely on your broker at Insurance House at all times, with their service extending to helping you however they can during the claims process.
So what will our brokers do for you when it comes to handling a claim?
We will deal with the insurer on your behalf and ensure your claim is managed efficiently.
We are there for you to make the claims process less complex and more efficient.
We monitor the progress of your claim at all times.
We ensure all claims decisions are correct and settlements are accurate.
We're here to help you at every stage of the claims process.
If you are an Insurance House Client, serviced by our Broking Division and need assistance, please call your broker or 1300 305 834.
insurance.com.au Pty Ltd acts under a binding authority on behalf of the insurer/s. In all aspects of this insurance.com.au acts on behalf of the insurer.
insurance.com.au Pty Ltd is a wholly owned subsidiary of Insurance Brands Australia Pty Ltd. Our core values of care, leadership, imagination and professionalism will continue to inspire and drive us, including our friendly team of dedicated insurance professionals you have come to rely on. Any changes to your current online access or renewal process will be outlined in our renewal notice emailed to you prior to the expiry date of your current policy.
insurance.com.au Pty Ltd ABN 27 163 909 073 AFSRN 443422 is an authorised representative of Insurance House Pty Ltd ABN 33 006 500 072 AFSL 240954