24/7 Emergency Claims Hotline

Insurance House have partnered with Johns Lyng Group (JLG) a market leading provider of specialist building and restoration services to the insurance industry. The Johns Lyng Group 24/7 Broker Response team provide assistance and emergency make safe works for clients across Australia. Insurance House clients with an afterhours emergency where immediate assistance is required to secure or make safe your property are asked to call 1300 305 834 and follow the prompts to be transferred to the JLG Broker Response team.

Where there is no immediate danger or risk, we ask that you kindly contact our claims team during business hours.


We fight for you

Insurance House promises to:

  • Act proactively and honestly
  • Provide transparent, fast & reliable information
  • Make accurate decisions
  • Be caring and empathetic
  • Communicate clearly
  • Always comply with any legislation or codes of practice


What our clients say about us

Don’t just take our word for it, read stories provided by our clients here.


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